Privacy Policy

Facai88 Club Privacy Policy – Our Commitment to Protecting Your Information

Facai88 Club-at , your personal information is a sacred responsibility we take seriously. This Privacy Policy clearly explains what data we collect, why we collect it, and how we keep it protected.

Last updated: January 2026
256-bit
SSL Encryption
0
Selling data to third parties
24/7
Security Monitoring
100%
Data Security Guarantee

Why your information is safe with Facai88 Club

A quick overview of the key pillars of our data protection framework

High-Grade Encryption

All your data and transactions are protected with 256-bit SSL encryption — the same level of security used in banking.

No data sales

Your personal information is never sold or rented to third parties. That is our commitment.

Regular Security Audits

Our systems are regularly audited and verified by independent cybersecurity experts.

You're in Control

You can view, update, or delete your information at any time. Your data belongs to you.

Secure Data Storage

All data is stored on secured servers. Firewalls and multi-layer security are in place to prevent unauthorized access.

Transparency in Bengali

Our Privacy Policy is written entirely in Bengali so you can understand it without any confusion.

1. Introduction

Facai88 Club A trusted online Sports Betting and gaming platform in Bangladesh. Our website facai88club.app This Privacy Policy explains in detail how the information you provide — or that we collect — while using the platform is managed.

Before you read this policy, here is something we want you to know — we believe privacy is a fundamental human right. That is why we only collect what is truly necessary and do our best to give you full control over your own data.

This Privacy Policy Applies to our website, mobile app, and all other digital services. By using any Facai88 Club service, you are considered to have agreed to this policy.

Our Privacy Policy is written in plain English so every user in Bangladesh can easily understand it. If anything is unclear, please reach out to our support team.

2. What Information We Collect

Facai88 Club- to deliver our services, we collect several types of information. These are outlined in detail below:

A. Information You Provide Directly

When you register or contact us, the information you provide directly includes:

  • Full name, date of birth, and gender
  • Mobile number and email address
  • Residential address (including district and division)
  • National ID number (for KYC verification)
  • Mobile banking details (bKash, Nagad, Rocket number)
  • Password (stored in encrypted form and never readable in plain text)

B. Automatically collected data

When you use our platform, certain information is collected automatically:

  • IP address and device type
  • Browser type and version
  • Login timestamps and session data
  • Pages visited and time spent on each
  • Gaming activity and transaction history
  • Data collected through cookies and tracking technologies

C. KYC Verification Information

To keep financial transactions secure and prevent fraud, we may collect copies of the following documents:

  • National ID (NID) or passport photo
  • Selfie photo (for identity verification)
  • Bank or mobile banking statement

All sensitive data, especially KYC documents, is stored in encrypted form on secured servers. Only authorized Facai88 Club staff can access this information.

Data type Reason for Collection Mandatory?
Name and date of birth Identity verification and age confirmation Yes
Mobile Number Transaction and security verification Yes
Email Notifications and password reset Yes
NID/Passport KYC Verification & Legal Compliance Before withdrawal
Device Information Fraud detection Automatic
Gaming history Responsible gaming monitoring Automatic

3. How Your Data Is Used

Facai88 Club We use collected data only for its stated purpose and never for anything unrelated to you.

  • Account management: To handle registration, login, password resets, and keep your account secure.
  • Transaction Processing: To process deposit and withdrawal requests quickly and securely.
  • KYC Verification: To verify identity, meet legal obligations, and prevent financial crime.
  • Customer Support: To resolve your complaints and queries accurately and promptly.
  • Platform improvement: To analyze user experience and improve the quality of our services.
  • Fraud prevention: To detect unusual activity and keep your account secure.
  • Responsible gaming: To monitor your gaming patterns and provide assistance when needed.
  • Marketing communications: To inform you of promotions and offers with your consent (you may opt out at any time).
  • Legal compliance: To comply with applicable laws and regulations.

To opt out of marketing emails or SMS, click the "Unsubscribe" or "Opt Out" link in any message, or contact support. We will process your request within 72 hours.

4. How Your Information Is Shared

Facai88 Club Your personal information is never sold to third parties for commercial purposes. However, limited data sharing may occur for operational purposes, including:

Service provider partners

Only the necessary information is shared with payment gateways, cloud hosting providers, and technology service providers — all of whom operate under strict confidentiality agreements.

Game providers

Licensed game studios and software providers receive limited data solely to operate games. They are not permitted to use this information for their own purposes.

Legal obligation

We are required to disclose information to government authorities in the following circumstances:

  • Upon a valid court order or lawful request from an investigative authority
  • To comply with Anti-Money Laundering (AML) regulations
  • Matters related to national security
  • For mandatory information exchange with tax authorities

Even for legal requests, we only provide the specific information requested. Where possible, we will notify you in advance.

Business restructuring

In the future, if Facai88 Club In the event of a merger or acquisition, user data may be transferred to the new entity. You will be notified in advance should this occur.

5. Cookies & Tracking Technologies

Facai88 Club Uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use

  • Essential Cookies: Essential for login sessions and security. The platform cannot function properly without these.
  • Performance Cookies: Helps us identify which pages are most used and where issues may be occurring.
  • Functional Cookies: Remembers your preferences (such as language and theme settings).
  • Analytics Cookies: To analyze user behavior and improve our services (with your consent).

Cookie controls

You can delete cookies or block new ones through your browser settings. Please note that disabling certain cookies may affect the availability of some platform features.

A cookie consent notice is displayed on your first visit to our platform, where you can choose which types of cookies to allow.

6. Information Security Measures

To protect your information Facai88 Club Using industry-leading technology and practices. The core elements of our security framework:

  • SSL/TLS Encryption: All communications are secured with 256-bit SSL encryption.
  • Password Hashing: Passwords are hashed using the bcrypt algorithm. No one on our team can view your password.
  • Firewall Protection: A multi-layer firewall prevents unauthorized access.
  • 24/7 Monitoring: Our security team monitors systems around the clock.
  • Regular Audits: Independent cybersecurity experts regularly audit our systems.
  • Data Backup: Data is regularly backed up to secure locations.
  • Access controls: Staff can only access the information required for their specific role.

No method of transmission over the internet is 100% secure. However, we take every reasonable precaution. In the event of a security breach, affected users will be notified within 72 hours.

7. Your Rights

You have complete ownership over your data. Facai88 Club-at , you have the following rights:

Right to access your data

You can request to view the information we hold about you at any time.

Right to rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

After account closure, you may request the deletion of certain data.

Right to data portability

You can download a copy of your data to keep for yourself.

Right to restrict processing

You can request that we stop using your data for specific purposes.

Right to withdraw consent

You may withdraw any previously given consent at any time.

To exercise these rights support@facai88club.appby email. We will respond within 30 business days.

Some data may not be deletable before a set period due to legal obligations. In such cases, we will provide you with a detailed explanation.

8. Data Retention

We do not retain data longer than necessary. Retention periods depend on the type of information and applicable legal requirements:

Data type Retention period
Account Information (Active Accounts) For as long as your account remains active
Transaction History 5 years after account closure
KYC documents 5 years after account closure (legal obligation)
Customer Support Records 2 years after resolution
Log files and session data 90 days
Marketing consent information Until consent is withdrawn

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.

9. Children's Privacy

Facai88 Club Strictly does not serve anyone under the age of 18. Our platform is exclusively for adults.

  • Age verification is mandatory at the time of registration.
  • Age is re-confirmed during the KYC process.
  • If a minor is identified, the account will be closed immediately.
  • We do not knowingly collect any information from minors.

If you become aware that a minor has created an account on our platform, please notify us immediately at support@facai88club.appat.

10. Changes to the Privacy Policy

Facai88 Club This privacy policy may be updated when necessary. In the event of changes:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • You will be notified at your registered email address of any significant changes.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend checking this page regularly. If you need a copy of a previous version of our policy, please contact our support team.

11. Contact Us

If you have any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:

Data protection requests are typically responded to within 30 business days. For urgent matters, please use live chat.

Our support team can assist you in Bangla. Getting help in your own language is your right.

Responsible Gaming: Facai88 Club is strictly for users aged 18 and above. To learn more, Responsible Gaming View page.

Join now for safe and secure gaming

Your data is fully protected at Facai88 Club. Register for free and experience Bangladesh's most trusted online gaming platform.

বাংলা